Section navigation
Questions and Answers
We realise that time can be in short supply, especially when you're on the road conducting client meetings. So we have pulled together this list of frequently asked questions to help provide you with the answers you need as quickly as possible.
Payment methods
Q My client would like to pay by credit card. Are there any additional charges for paying by this method?
A No. Unlike some life companies who charge an additional 1% per each payment, we apply NO additional charges for paying by credit card.
Q What is the minimum payment term allowed?
A The minimum term is 5 years.
Benefits
Q How are benefits paid for?
A Benefits are paid for through the cancellation of units, and are taken on a monthly basis in advance.
Q What is the maximum level of life cover available?
A The maximum is USD7,500,000.
Q Is there a maximum amount of total benefits?
A Yes. The value of all benefits cannot exceed USD7,500,000.
Online services
Q Is it possible to instruct fund switches online?
A Yes. You can instruct switches online as long as you are registered for our Online Service Centre and have the necessary dealing authority. Read more about our online excellence here.